Virtual Office MadeSimple

Call Divert – Answer and Patch: What’s the difference?

Mathew Aitken

Here’s how our phone services work

When it comes to our Phone Services, we offer 3 telephone options that are spread across 4 packages.

The Phone Services:

With the options being:

Answer is easy enough – calls are answered in your company name, we then take a message and then send it to you via email or SMS.

But what’s the difference between Divert, and Answer and Patch?

With Divert, when someone rings your number, their call is automatically redirected to another phone that you have specified.

With Answer and Patch, we answer calls in your company name, we then put the call through to you.

Quite simple really! See here for more information about our Phone Services.

This post was by Mathew Aitken at MadeSimple – Find Mathew on Google+

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