If you are a London Presence Mail Forwarding customer and would like to change the address that we forward your mail to:
Changing your mail forwarding address
1. Sign in to London Presence
2. Select “My Services” and then click on your company’s reference
3. Scroll down to “Preferences” and select “Change”
4. Enter the new address and then select “Save”
That’s it! Your new forwarding address is saved onto our system.
How long does it take?
Telephone Services
Our telephone services are activated within 48 hours of the service being purchased.
Mail Forwarding Services
Our mail services are activated within 24 hours of us receiving the required proof of ID and proof of address documents.
Please note that services are not set up during the weekend. The specified time frames are for Monday – Friday.
Any questions? Please let us know via the comments function below.
We’d love to hear from you
• Mail Forwarding
• Phone Answering
• Holiday Cover
What we need
A few paragraphs about you, your business and how our services assist you.
We’re also looking for some larger, interview format case studies. Interviews can take place at our London offices or over the phone.
What’s in it for you?
Well most importantly it’s great exposure for your business. We don’t want the case studies to be about us, that would be boring, we want them to be about you.
If we decide to use your case study (on the site, marketing materials, social media etc) we’ll also give you a £25 Amazon voucher.
Interested?
Please email [email protected] for more information.
Your mail, how you want it
Here’s a breakdown of what we can do and what packages we can do it on:
Mailed
Let’s start with the most obvious. We receive your mail and forward it on to a destination of your choosing. Available with our Mail Box Basic, Mail Box Plus and Mail Box Pro packages.
Scanned
We receive your mail, open it and then email you a scan. After two weeks we securely destroy the mail. If you would like to receive the item, we can forward it at a cost of £2.50. Available with our Just Scan, Mail Box Plus and Mail Box Pro packages.
Scanned and Mailed/Filed for Collection
We receive your mail, open it and then email you a scan. We can then either mail it to you or you can collect it from us. Available with our Mail Box Plus and Mail Box Pro packages.
Collected
We receive your mail and then notify you that there is mail available to collect from us. You come and collect the mail. Available with our Mail Box Plus and Mail Box Pro packages.
For more information about each package (including pricing) please see here:
Time for a break?
We can help with our Holiday Cover Phone Services.
Whilst you’re relaxing in the sun (fingers crossed) we can answer your calls and then forward the messages to you via email or SMS.
We provide 2 Holiday Cover services:
Holiday Cover Basic – £15 per week
• We take your calls and answer with “reception”
• Messages are taken and forwarded to you via email or SMS
• Unlimited calls & messages from 9am to 5:30pm, Monday to Friday
• Service available from 1 to 4 weeks
Holiday Cover Plus – £25 per week
• We take your calls and answer in your company’s name
• Messages are taken and forwarded to you via email or SMS
• Unlimited calls & messages from 9am to 5:30pm, Monday to Friday
• Service available from 1 to 4 weeks
See here for more information about our Holiday Cover.
Browsing through our past blog posts I came across one that I had written in March 2010, ‘Olymp-clinically Obese’. The gist of the post was that Londoners had a right to be cynical about the Olympics a good two years before they took place and that they would no doubt embrace them when they came around.
How right I was.
This got me all sentimental about London this time last year (well almost, the opening ceremony was on July the 27th). Olympic fever reached our office when the torch-bearers paraded down Farringdon Road. You knew something had changed because delayed journeys were met with enthusiasm rather than derision.
We’d caught the Olympic bug… a bug that wouldn’t shift until the closing of the Paralympics in September.
Barely a day went by without a yelp from the kitchen as someone watched a compatriot (compatriot-proper or compatriot-through-sweepstake) grasp gold. There was a real buzz in the office and out in the streets. The world’s best party had come to our doorstep.
A fantastic time to have a London Presence.
It is required by law that we hold proof of ID and proof of address for all customers who use our London mail forwarding service. This is to ensure that we comply with legislation set out by the City of Westminster:
“The City of Westminster introduced legal controls under the London Local Authorities Act 2007 which requires a virtual office to register with the Council, keep records of all clients who use their services and a copy of their identification and proof of address” Continue reading
In a word, no.
Our London based mail forwarding service is open to residents of the majority of countries in the world. If Royal Mail can send mail to you, you can use our service. And having spoken to a Royal Mail representative today we now know that they can currently send mail anywhere other than Iraq and Syria.
To check Royal Mail’s current rates for sending mail abroad see here:
If you have any questions simply leave a comment and we’ll be in touch.
If you’re thinking about using our London Mail Forwarding service, or already using it, you may be interested to see how your mail is handled. So, for the curious, below is the journey your mail takes.
1. Mail is sent for your attention to our office
2. We receive it
3. Our team process the mail
4. And then, depending on your specified choice, we:
a) Post it to you
b) Scan the item and then email it to you
c) Let you know that mail is available to be collected from our office
Any questions? Let us know below.
It’s a chair in a box. Not the weirdest thing you’ll see at this year’s design week.
If you can get to Clerkenwell (nearest tube Farringdon) we thoroughly recommend paying a visit as the square mile surrounding our office is truly buzzing at the moment.
Take a look at the programme to see what’s on and visit our Facebook page for the latest photos from the event.
