Changing the email address attached to your scanned mail

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If you opt to have your mail scanned (available through a number of our Mail Forwarding and Virtual Office packages), we’ll send you an email with the scanned mail attached as and when the mail comes in. If you wish to change the email address where this email is sent:

1. Login
2. Select My Services
3. Click on your account number
4. Scroll to Preferences and select Change
5. Under Scan to Email, enter the new address and select Save

Here’s a demo:

Please let us know if you have any questions about this process or about any of our services in general.

This post was by Mathew Aitken at MadeSimple – Find Mathew on Google+

4 reasons why home workers should use a virtual office

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A Virtual Office can provide a number of benefits for the homeworker

Technology has changed the traditional way in which companies conduct their business. Virtual offices are becoming more and more popular, especially amongst home workers as companies shift from the conventional office settings. So how can a virtual office help you and your business function and blossom? Here are 4 reasons why you should use a virtual office:

Privacy of home address

You do not have to expose your private home address because a virtual office will provide you with a mailing address. Therefore you don’t have to display your home address on your website or business cards.

Professionalism

Having a business address allows you to conduct business in a professional manner and give a great impression. A recognisable address and phone number creates credibility.

Efficient business operation

A virtual office handles phone calls, business mail and parcels; essentials needed to run a successful business. This allows you to concentrate on the primary tasks for your business.

Cost effective

The cost of setting up an office can sink your business before it’s even had a chance to succeed. With a virtual office you do not have the burden of managing or renting a real office. It offers many of the benefits of having an office, without all the hassle.

For more information on what we can offer you, take a look at our virtual office packages.

This post was by Denise Prescod at MadeSimple – Find Denise on Google+

I want to start collecting my mail

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You can collect your mail from our London address!

So you’ve grown bored of having your mail delivered to your doorstep and would rather collect it from our London address? No problem, here’s how to go about making the change:

Sign in > Select My Service (twice) > Click on your account number > Scroll down to Preferences and select Change > Tick the Collect option and select how you would like parcels handled, then select Save

That’s it – we’ll now email you whenever you have an item of mail to collect!

This post was by Mathew Aitken at MadeSimple – Find Mathew on Google+

What’s the mail handling charge?

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Our handling charges explained

The mail handling charge is a basic charge that we impose on any letters or parcels that we receive as part of your mail forwarding service.

It is separate from the postage charge (the cost of us forwarding the item onto you), however, like the postage charge, the handling charge is knocked off your postage deposit. Here are the possible handling charges:

• The handling charge for one regular letter (on all mail forwarding services apart from the Just Scan service) is 10p.

• The handling charge for one regular letter on the Just Scan service is 50p.

• The handling charge for one parcel (only relevant to the Mailbox Plus and Mailbox Pro services) is £2.50.

If you have any questions, please leave a comment and we’ll be in touch.

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How much credit do I have left on my Postage Deposit?

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How do I check how much postage deposit is left on my mail forwarding service?

If you have a mail forwarding service with us, we’ll knock the mail handling fee and the cost of postage off of your postage deposit. When this deposit starts to run low, we’ll send you an email requesting that you make a top-up payment.

If you want to check how much credit you have left on your deposit, simply:

1. Sign In
2. Select My Deposits and My Deposits again
3. The amount of postage deposit left will be displayed under Credits Left
4. If you want to top this up, select View under Actions and proceed to make payment Continue reading →

Changing your delivery option

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If you have:

• any of our Virtual Office Packages
• our Mailbox Plus Mail Forwarding Service
• our Mailbox Pro Mail Forwarding Service

You also have a Flexible Post Service. This means that you can switch between the different mail forwarding options that we offer; scan, post and collect.

Here’s how to notify us if and when you want to switch:

1. SIGN IN to your London Presence account
2. Select My Services (and My Services) again
3. Click on your LP number
4. Scroll to Preferences and select Change
5. Tick the relevant radio button under Mail Forwarding Options and complete the required information
6. Select Save – we’ll then be notified

Any questions? Comment on the blog and we’ll get back to you.

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How do I change my address?

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Changing the address where we send your mail is simple. All you need to do is:

1. Sign In
2. Click My Services (and My Services again) and then on you LP number
3. Scroll to Preferences and select Change
4. Enter the new address
5. Select SAVE

Here’s a demo:

That’s it! Get in touch with a comment if you have any questions.

Brought to you by Mathew Aitken at …

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How can I top up my postage deposit?

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If you have a mail forwarding or virtual office service with us, from time to time you’ll need to top up your postage deposit (we deduct the 10p handling fee and the price of postage from this). Well here’s how to do this:

Get in touch if you have any questions regarding this process.

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What is a Registered Office?

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The Registered Office doesn’t have to be where a company conducts its business

The registered office is the official address of a UK limited company. This address can be any physical address based in the UK (there are rules about moving the registered office between countries) that the company has permission to use.

• It doesn’t have to be where the company conducts its business
• It can be a residential address (as long as the owner of the property has given permission)

Official bodies such as HMRC will send mail to this address; part of the criteria set out by Companies House is that this mail must then be forwarded onto the company director/s if they are not based in the building.

Our Mail Forwarding and Virtual Office Packages do not include a registered office service. If you own a limited company and wish to use our address as your registered office, you can purchase the relevant service here:

Registered Office Service: £45 plus VAT

I hope you have found this post helpful. Please let us know if you have any questions.

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