Phone Answer, Patch & Divert: What’s the difference?

Our 4 phone services are based around 3 methods of taking your calls; answer, patch and divert. So what’s the difference?

Answer

• You receive a unique telephone number
• Calls are answered by our team in your company name
• We take a message and then send the message to you via email or SMS

Patch

• You receive a unique telephone number
• Calls are answered by our team in your company name
• We then direct the call through to you
• If you can not take the call we take a message and then send the message to you via email or SMS

Divert

• You receive a unique telephone number
• Calls are diverted straight to you

For more information about our different phone services take a look here:

London Presence Phone Services

If you have any questions leave a comment below and we’ll be in touch.