The phone answering service for the busy entrepreneur
Fast set up
1Pick your package 2Configure your plan 3Service will be active within 48 hours
Real-time information about your calls
We will update you in real-time about your calls. Get your call details via SMS/Email or at our online portal.
UK based team
Our UK based team is trained to deal with your clients just the way you would want.
Flexible prices
Our pay-per-use pricing model helps you stay in control of your monthly payment. It doesn't matter if you get 10 or 1000 calls, you pay for what you actually use.
We hold ourselves to high standards
Average ring time of 1.69 rings.
98.65% answering rate.
Outstanding service, great value, flexibility and people who are prepared to go beyond the call of duty - all this from an accountancy practice!
Chris, UK
Frequently asked questions
How does the telephone answering service work?
We will provide you with a unique phone number that you can use on your stationary and give to clients. We will answer your calls in your company name and take a message from your caller. You will receive the message straight away by email or SMS. You will also be able to check your messages online.
I don't want to change my number, but I need a telephone answering service. Can you help?
Of course we can help. We will still need to allocate a unique number to you. You will then have to instruct your existing phone service provider to divert your calls to the new number we have given you.
What is the telephone deposit for?
Your telephone deposit is fully refunded at the time of cancellation unless there are any outstanding bills.
What is the difference between having calls diverted and having them patched through?
With a call divert service, clients who dial your unique phone number will have their call automatically redirected to another phone number of your choosing. With a patching service, we receive and answer the calls to your dedicated phone line, and then try to put the call through to you.
Just Divert
Service overview
All calls are diverted directly to your UK phone number, including your mobile.
Unique telephone number.
Choice of non-geographic or 0203 prefix.
Unlimited calls.
Available for UK numbers only.
Pay-per-use pricing model
Our pay-per-use charges help you stay in control of your monthly payment. You only pay for what you use.
Service subscription: £29.99 per month.
Calls costs:
Diverting to UK landline: 20p / minute
Diverting to UK mobile: 40p / minute
Initial telephone deposit: £50.00. Your telephone deposit is fully refunded if you cancel unless there are any outstanding bills.
At the end of each month you will be billed for the amount of time spent on diverted calls. These costs may vary depending on where the calls are being diverted to.
How it works
1Your clients call your unique number 2The call is diverted directly to you
Office Answer
Service overview
Unique telephone number.
Choice of non-geographic or 0203 prefix.
Messages taken and sent to you by email or SMS.
Online access to messages taken.
Calls answered in your company name.
Calls answered during office hours 8:30am - 6:00pm.
Flexible pricing plans.
10 or 100 calls per month.
Pay-per-use pricing model
Our pay-per-use charges help you stay in control of your monthly payment. You only pay for what you use.
Service subscription: from £39.99 per month (10 calls).
Initial telephone deposit: £50.00. Your telephone deposit is fully refunded if you cancel unless there are any outstanding bills.
Extra calls: £1.75 each. You can always upgrade to a higher tariff for better per-call prices.
How it works
1Your clients call your unique number 2Our receptionists answer in your company name 3We take a message send it to you by email or SMS
Answer 24/7
Service overview
Unique telephone number.
Choice of non-geographic or 0203 prefix.
Messages taken and sent to you by email or SMS.
Online access to messages taken.
Comprehensive online control on how calls are handled.
Some things you can do on the management portal:
- Let us know what you do: Now we can be more natural with your customers
- Full access to your calls: Find out how each call was handled, for example; was your call patched through successfully or not?
- Give us Special Instructions: Is there any important information we need to know about your calls
- Add/Remove new contacts: Update your contact list and contact numbers
Calls answered in your company name.
Calls answered 24 hours a day 7 days a week.
Flexible pricing plans.
10 or 100 calls per month.
Pay-per-use pricing model
Our pay-per-use charges help you stay in control of your monthly payment. You only pay for what you use.
Service subscription: from £49.99 per month (10 calls).
Initial telephone deposit: £50.00. Your telephone deposit is fully refunded if you cancel unless there are any outstanding bills.
Extra calls: £1.75 each. You can always upgrade to a higher tariff for better per-call prices.
How it works
1Your clients call your unique number 2Our receptionists answer in your company name 3We take a message send it to you by email or SMS
Answer & Patch
Service overview
Unique telephone number.
Choice of non-geographic or 0203 prefix.
Messages taken and sent to you by email or SMS.
Online access to messages taken.
Comprehensive online control on how calls are handled.
Some things you can do on the management portal:
- Let us know what you do: Now we can be more natural with your customers
- Full access to your calls: Find out how each call was handled, for example; was your call patched through successfully or not?
- Give us Special Instructions: Is there any important information we need to know about your calls
- Add/Remove new contacts: Update your contact list and contact numbers
Calls answered in your company name.
Calls answered 24 hours a day 7 days a week.
Calls answered and then patched through to you
Flexible pricing plans.
10, 40 or 100 calls per month.
Pay-per-use pricing model
Our pay-per-use charges help you stay in control of your monthly payment. You only pay for what you use.
Service subscription: from £49.99 per month (10 calls).
Initial telephone deposit: £50.00. Your telephone deposit is fully refunded if you cancel unless there are any outstanding bills.
Extra calls: £1.75 each. You can always upgrade to a higher tariff for better per-call prices.
All patched calls are billed at the end of each month at 20p / minute to UK landlines and 40p / minute to UK mobiles and international lines (mobile & landlines).
How it works
1Your clients call your unique number 2Our receptionists answer in your company name 3If you're available we put the call through to you 4If you are busy, we'll take a message and send it to you by email or SMS
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Outstanding service, great value, flexibility and people